Thursday, October 29, 2015

Cell Phone Repair Videos - not as easy as it looks

As the owner and operator of an electronics repair operation in Des Moines, Iowa, I have come across most of the repair videos that are out there in the ether (aka Youtube).  Here are a few observations:

1. the phones being used in the videos have been opened before.  There is no mention of the factory glue and/or tape you must overcome in a real phone.  This is where you can easily tear flex cables if you don't know what to pull on.

2. they always show the process of removing screws but never how to manage the set of screws once they are off.  Many phones have different sized screws for each hole and if you're not careful, you can end up getting confused.  If you put a long screw in a hole meant for a smaller screw, you can ruin the motherboard.

3. there are many steps skipped.  Anyone in the repair business knows to unhook the battery first.  Yet many of these videos skip this important step.  Taking parts off while the battery is still attached can easily blow out filters and ruin the device.  Many an iPad has been ruined by skipping this important step.

4. there is never any trouble shooting required in the video.  What do you do when you replace a screen and the front camera suddenly stops working?  What do you do if the GPS doesn't work after a repair on an HTC One M8?  These issues come up ALL the time and anyone who is a DIY'er will not know what to do.

Bottom line - get your device fixed by professionals and leave with a minimum of a three month warranty on all work.  Get your phone fixed at Digital Doc!

Marty Morrow
Owner, Digital Doc Des Moines
1300 NW 100th St
Clive, IA  50325
515 327 7037

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