It's officially "Jump in the pool with your phone in your pocket" season!

As summer draws near, here's a quick DIY guide to treating a phone that has been submerged in water:

1. if at all possible, take the battery out as quickly as you can

2. do NOT attempt to charge the phone.  You will most likely blow out the battery and maybe even the phone itself

3. Place the phone and battery in some absorbing materials (rice does work!) and get the phone to us as quickly as possible.   If the phone was submerged, there is now water inside the phone.  Even if it still works, the damage process has now begun.   Your phone is full of connectors made of metal that are very small with lots of places for water to sit and begin to corrode.   The only way to stop it is to open the phone and give the insides a chemical treatment.

4. survival rates based on how much time passes before the chemical treatment:

  90%  - within 1-2 days of exposure to water
  75% - 3-7 days
  50% -  > 1 week

While we can not guarantee that your phone will work properly again, the survival rates are worth the attempt.  If your phone isn't able to be recovered, we will give you a significant discount off the treatment process.